Customer Service Assistants help people who have questions or complaints. Their duties can include a range of customer-orientated tasks either at a station, over the phone or on a help desk. They are great at listening, have excellent verbal and people skills and can remain cool, calm and collected.
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Project Managers, or Project Leaders, are responsible for project planning and execution, as well as monitoring the project throughout its lifecycle to ensure delivery within budget and on time. They have great time management and organisation skills, as well as the ability to work with a wide range of people.
Design Engineers work across various engineering disciplines to explore new design ideas, test prototypes and develop new versions of products. They have an eye for finer details, are focused on continuous improvement and always keep up with the latest technology.
Driver Managers oversee the management of Train Drivers. They are experienced Train Drivers who hold exceptional route knowledge, concentration and observational skills – and natural leaders with a commitment to safety.
The importance of Train Drivers in the Rail sector is not to be underestimated – without them, neither passengers nor freight would get to their destinations. Train drivers are responsible for following safety regulations and effectively communicating with passengers and station staff. If you’re practically minded and don’t want to be stuck in an office,
