Work Location
Office/Remote/On-site
What does this role involve?
Typical duties include:
- Handling customer enquiries
- Resolving customer issues
- Processing orders and transactions
- Providing service information
- Escalating issues
Skills
- Communication
- Good listener
- Patience
- Problem-solving
Qualifications
- GCSE grades A*-C
- A-Levels
- Higher Education Diploma
- T Level in Customer Services, Operations or related subject
- Level 3 NVQ, Diploma or equivalent Advanced Apprenticeship in Operations or related subject
Get In Touch
If you have any questions about this or any other career within the rail industry, please get in touch with us and a member of our team will be more than happy to anser any questions you might have!
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