Terms & Conditions


Who we are and how to get in touch

www.routesintorail.org is a site operated by NSAR Limited (“We"). We are registered in England and Wales under company number 07484465 and have our registered office at Acre House, 11/15 William Road, London, United Kingdom, NW1 3ER. Our main trading address is 11 Carteret Street, London, SW1H 9DJ. Our VAT number is [VAT NUMBER].

We are a limited company.

To contact us, please use our contact form here: www.routesintorail.org/contactus


NSAR Limited is responsible for this site. Thank you for visiting and reading our Privacy Notice.

If you are under 18 years old, you are considered to be a child for the purposes of the General Data Protection Legislation. When you use our site, we may end up with some information about you. This notice lets you know what information we receive, and what we do with it.

You have rights to make sure that if you do not like what we are doing with your personal information, you can tell us to stop. If you want to do this, or make any other requests, you can contact us in the following ways:

Full name of legal entity: NSAR Limited

Email address: thomas.quinn@nscar.co.uk

Postal address: 11 Carteret Street, London SW1H 9DJ.

Our website does not target and is not intended to attract anyone under the age of 14. We do not knowingly collect information from children under the age of 14.

What information we collect about you and when

your name, email address, and location (if you create an account with us, or ask to receive one of our emails);

your log-in and password, as well as your interests and preferences (if you create an account with us);

any other information you provide (if write to us);

technical information your computer, tablet or phone tells us, like where you are and the device (e.g. an iPad or PC) you are using; and

information about your visit to our site, like which pages you visited, any searches you made on the site and other sites that you go to from our site. Some of this information is provided by cookies (little bits of computer software) that operate on our site. For more information about cookies, how they work, and the ones we use on our site, please see our Cookies Policy

How we use information about you

We use the information listed above either because:

we have asked you and you or your guardian have agreed;

we have thought about it and we think it is fair on you (and us) to do so.

We will use your information

For the purposes that you have created an account for,

To recognise you when you come back to our site, and provide you with content that is better suited to you;

To send you the newsletters and other relevant information that we said we would;

To respond to you when you contact us, or otherwise deal with any of your requests;

To do our homework on who is using our site and our services; and

To run a safe and lawful business and share information with those who help us to do this.

Where your data will be stored

Your data will be held on Amazon servers through a company called Heroku. Heroku's uses Amazon’s secure data centres and their technology to keep your data safe in the cloud.

Who we share your information with

We have people who help us to carry out our business. These people help us to run our website and understand how it is being used.

We may also need to provide your information to people who advise us (like lawyers and accountants), or organisations who regulate what we do.

How we look after your information

We take make sure that all information we hold of yours is secure and protected. We will only hold onto your information for as long as we need it to provide the services you have requested from us. We may hold onto your information for longer if we think we will need it for legal claims that could be made against us.

Transfers of your information outside the UK

We are based in the United Kingdom and will only hold your information in the United Kingdom.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information. We are not responsible for any data shared when following a link to another website.

Your rights to the information we hold about you

You have the right at any time:

to ask us to delete any information that we hold for the purpose of our services;

to find out what information we hold about you;

to ask us to stop doing anything with the information we hold about you;

to request a detailed summary of the information we hold about you free of charge.

You also have the right at any time to:

complain about us to the person who protects your privacy rights in the UK, the Information Commissioner’s Office (https://ico.org.uk);

change your mind about our holding your information;

ask us to stop using any of your personal information;

let us know if you think our use of your personal information is unfair; and

ask us to correct, delete, limit or stop using any of your personal information.

Changes to this information

We may make changes to this notice from time to time. We will post any changes to our website, or let you know by sending you an email.